might almost be funny.... if it wasn't true...

[slipstreamsurfr]

the problem with tech outsourcing....

when you have a contractor onsite that has a thorny problem...
so they open an incident ticket with Microsoft...
and MS blames the hardware...
so contractor puts MS on hold, and opens a ticket with Dell....

then you have a contractor...
on a conference call...
with a MS support tech in the Mexico call center...
talking with the Dell supprt tech in India....

and the out-sourced techs, can't understand each other....
irony....

it would almost be funny....

....

and then the contractor ends the call to leave at 5.....
and you realize....
that nobody cares anymore...
if I had been in the contractors shoes(as I've been in the past) I would have stayed on the call until the problem was resolved(which I've done in the past when a contractor), because now they'll just have to pick it up tomorrow, and we go yet another day behind schedule... on a schedule we can't go behind on

I guess I shouldn't care anymore either....
no one else does...